What is a poor nonverbal cue that may indicate lack of interest when communicating with a patient?

The option related to checking your phone is a clear indicator of lack of interest during communication. When healthcare professionals engage with patients, their level of attentiveness is crucial in establishing trust and a therapeutic relationship. Checking a phone interrupts the flow of the conversation and sends a message to the patient that they are not a priority or that their concerns are not being fully considered. This nonverbal cue can lead to feelings of frustration or alienation for the patient, potentially diminishing the effectiveness of the interaction.

In contrast, maintaining eye contact is essential for demonstrating engagement and attentiveness. Active listening involves not just hearing but also understanding and responding appropriately to the patient’s concerns, which reinforces a patient-centered approach. Leaning forward during a conversation conveys interest and signals to the patient that the provider is engaged and invested in the dialogue. These positive nonverbal cues foster a supportive environment where patients feel valued and heard.